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Privacy Policy

Last updated: July 2026

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Cove Home Water Systems ("Cove," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you request a quote, book a consultation, or contact us through our website, forms, or phone, we may collect information such as your name, address, phone number, email address, and details about your home's water system needs.

How We Use Your Information

We use the information you provide to schedule consultations, respond to inquiries, provide quotes, deliver our products and services, and communicate with you about your service — including by phone, email, and SMS text message.

SMS & Text Messaging Consent

If you provide your mobile phone number and opt in to receive text messages from us, we will use that number to send appointment confirmations, scheduling reminders, and service-related updates. Message and data rates may apply, and message frequency varies. You can opt out at any time by texting "STOP," and you can request help by texting "HELP."

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text message services necessary to deliver your messages.

Cookies & Website Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can control cookie preferences through your browser settings.

Third-Party Service Providers

We use trusted third-party platforms, such as our customer relationship management (CRM) and scheduling software, to help manage appointments and communications. These providers only access the information necessary to perform their services on our behalf and are not permitted to use your information for their own marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request to review, update, or delete the personal information we hold about you at any time by contacting us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@covehomewatersystems.com or 951-200-4091.